Face Paint Forum Shop
Where Painters Come to Party!

Where do you ship from? We ship from Salt Lake City, UT 84093. We ship all items USPS First Class unless the customer pays for Priority or EXPRESS mail.

Do you ship world-wide? Yes, we will ship anywhere. If you do not see your country as a selection, email us at support@facepaintforumshop.com and we will add it.

International orders: Face Paint Forum Shop will always work to provide the best service possible to all artists. All domestic and international orders with Face Paint Forum Shop come with a tracking number. It is the responsibility of the customer to refer to the tracking number before contacting Face Paint Forum Shop with questions about delivery.

International orders that go through customs may experience delays. Face Paint Forum Shop has no control on how long the customs process can take. Any and all duties, Fees, Taxes, exc. are the responsibility of the customer. No exceptions.

Refunds: Face Paint Forum Shop will issues refunds on orders that have not yet been shipped. Refunds are not available on some products such as glitter gels. If you request a refund on an any order that has shipped you may be eligible for a refund ONLY if the products are returned in the state they are sent (Unused, Unopened, Undamaged). Customers are responsible for any and all return costs.

How do I get discounts and/or coupons? We do run promotions. In order to make sure you are getting notified of the most current, please LIKE our FaceBook Page https://www.facebook.com/FacePaintForumShop?ref=hl for the most current promotions. We also post our promotions on FacePaintForumShop.com and send out newsletters. If you join the forum, you will be subscribed to the newsletters.

Do you "add" to orders when we forget an item? We do not add to orders as this causes confusion for the shipping manager, issues with inventory numbers and doesn't give us a record of what you would like. Feel free to place another order. If the order is received the same day before shipping begins at 9 am we will combine the orders and refund your duplicate shipping automatically. If you need more time to order send us an email at support@facepaintforumshop.com with your order number and we will hold your first order until the second order is received and will then ship them together and refund your duplicate shipping.